This privacy notice explains how Bolstered Co. collects, uses and protects personal information when you visit our website, contact us, make an enquiry or work with us.

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1. Who we are

Bolstered Co. is a UK business providing business operations and support services. For data protection purposes, the person responsible for the personal information described in this notice is the owner of Bolstered Co.​​

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Contact: hello@bolsteredco.co.uk

Website: bolsteredco.co.uk

Jade Elliott, operating as Bolstered Co.​​

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2. Personal information we may collect

• Your name, business name, email address and telephone number.

• Information you provide in a website contact or enquiry form.

• Information contained in emails or other communications with us.

• Information needed to provide services, prepare proposals, manage client relationships, issue invoices and keep appropriate business records.

• Technical information generated when you use the website, where applicable, such as device, browser, IP address and cookie analytics information.

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3. How and why we use your information

• To respond to enquiries and communicate with prospective clients.

• To take steps requested by you before entering into a contract and to provide services under a contract.

• To administer client relationships, payments, records and business operations.

• To keep the website secure and functioning properly.

• Where appropriate, to understand and improve the website and services.

• To meet legal, regulatory, tax and accounting obligations.

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4. Lawful bases

Depending on the circumstances, we may rely on taking steps before entering into a contract, performance of a contract, compliance with legal obligation, legitimate interests, or consent. Where we rely on legitimate interests, we consider whether our interests are balanced against your rights and interests. Where processing is based on consent, you may withdraw the consent.

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5. Who we may share information with

We do not sell your personal information. We may use trusted service providers where necessary to run the business and website, for example website hosting, email, cloud storage, bookkeeping/accounting, payment or professional advisors. Those providers may process information only as permitted by their own terms and applicable data protection requirements.

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6. International transfers

Some technology providers may process or store information outside the UK. Where this occurs, we will use providers and safeguards appropriate under UK data protection law.

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7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, tax, accounting and contractual requirements. Enquiries that do not become client relationships will be reviewed and deleted when there is no longer a reasonable business need to retain them. Client and financial records may need to be kept for longer where required by law.

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8. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights to ask for access to your personal information, correction, erasure, restriction of processing, objection to processing, or transfer of information. Where we rely on consent, you can withdraw it.

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To make a request, email hello@bolsteredco.co.uk

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9. Complaints

If you have concerns about how your personal information is handled, please contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

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10. Cookies

Our website may use cookies and similar technologies. Please see our Cookie Policy for information about the categories used and how to manage your choices.

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11. Changes to this notice

We may update this notice when our website, services or data-handling practices change. The current version will be published on our website.

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Last updated: September 2026